We are Proudly 100% Australian Owned, Based in Brisbane Queensland.

We have an easy 30 Day Money Back Returns Policy, for full details CLICK HERE

Please see our returns policy and procedures CLICK HERE

We offer exchanges to Australian online orders only.

Exchanges are subject to item/s availability. Your returned items for exchange must meet our returns policy requirements. Return postage to Miss Seafari is at your expense and responsibility.

For instructions how to return an item for exchange CLICK HERE

“On sale items” are eligible for an exchange only, unless item is deemed faulty or incorrectly shipped then it will be eligible for refund.

How to make a return for exchange CLICK HERE

Some time emails are routed into your email SPAM, we recommend checking this first, if your order confirmation is not there, check your email address in your Miss Seafari account details are correct, this can be found at the top right corner of our home page on our website. You can also check your orders here too. If you have checked both of these, and need to get in touch please email us at orders@missseafari.com.au or call us 0466 421 713.

Please call us immediately on 0466 421 713, cancellation of order will depend on if your order has already been lodged for dispatch with Australia Post, if this is the case and we are unable to cancel your order and you will need you to follow our returns policy and procedure once you receive you order by post.

Our Miss Seafari Label is designed in Australia and ethically handmade by a family-owned business in Indonesia. We are a slow fashion brand which means at every stage of our production we are committed to doing right by others and the environment. This also means we have no strict production time schedules allowing our production partner to love and enjoy the process of making handmade garments for you.

Premium breathable Rayons, Cotton or Modal

Approximately 90 percent of our affiliate brands are ethically manufactured in Indonesia, and are Australian owned and designed.

Yes we offer digital gift cards. Click Here for Gift Cards

We currently ship Australia Wide and to New Zealand. Our orders are shipped from Brisbane, Australia.

Yes we have a tried and tested sizing guide designed and measured by Mell D herself.  A link can be found on the product page it’s self, or see our info tab in the main menu. Click Here for Size Chart.

Yes all orders are tracked and sent via Australia Post. You will be notified via email of your Australia Post tracking number once your order has been dispatched for delivery.

Yes we deliver to Australian PO Boxes via Australia Post.

Our payment gateway is Shopify Shop Pay. Shop Pay has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of SECURITY certification available in the payments industry. To accomplish this, Shop Pay uses the best-in-class security tools and practices to maintain a high level of security at Shop Pay.

Returns in person can be made at our market popup store at Redcliffe. To ensure a speedy returns process please fill out returns form with receipt/order details for us to enable a refund to you via your original payment method. Once your item meets our return policy requirements, here’s where you can find out how to return your item CLICK HERE

To use this service please ensure your orders are completed before close of business on Friday to be ready to collect between 8am and 1pm on Sunday at Redcliffe Markets. Orders completed after this time will be automatically available to pick up the following Sunday.

The coupon code pickupnextmarket is used to apply free shipping to your online orders and is strictly for this purpose of collecting your order at next market. Please note that from time to time we may have to cancel our market due to weather conditions/staffing requirements.

If this is so we will be in contact with you and offer to deliver your goods to you or transfer your pickup date to the following Sunday. If you can not find us on market day, please phone or text us in case we have been moved from our regular spot for a particular market date.

We currently are positioned at the markets, across from the Little Lamb Restaurant, 97 Redcliffe Parade, Redcliffe, QLD, 4020.

We are an Australian based online store and we aim to dispatch your products as soon as possible. Most of our parcels are delivered between 1-7 days depending on if it was sent standard or express post. For parcel expected time of arrival CLICK HERE

Email us at info@missseafari.com.au or Call us between Monday to Friday 9am – 5pm (AEST) on 0466 421 713 or CLICK HERE